COVID-19 Policy

Information for Patients and Caregivers

Please check here frequently for updates on precautions we take to maintain the strict safety standards for our patients, staff and our community during clinic visits and treatments.

What Do I Need to Do Before My Appointment?

Check your temperature before coming to our center. If you have a fever (temperature greater than 100°F or 38°C) or develop any cold or flulike symptoms (cough, difficulty breathing, body aches, chills, or new loss of sense of taste or smell) call our office at 888.580.5900 before leaving your home and speak directly with one of our licensed practitioners.

For patients traveling from out of town, we require documentation of a negative COVID-19 test within 72 hours of entering the office. This is required for the safety and health of our patient and staff community.

There are currently COVID-19 vaccines available. We encourage you to get vaccinated as soon as you are able, based on your oncologist’s or other physician’s guidance. It is important to understand that being vaccinated protects you from the COVID-19 virus and from developing serious symptoms. After getting vaccinated anyone can still be a carrier of the virus. Even after vaccination, kindly continue to adopt precautions like mask wearing and social distancing to help keep our community safe.

If you are not vaccinated, when you are around someone who is vaccinated, we urge our patient community to take all your usual precautions such as social distancing and wearing a mask.

What to Expect During My Appointment?

For the safety of our patient and staff community, we are limiting the number of people in our center. We ask you to arrive alone or bring one other person with you for your initial consultation and come into the center alone to subsequent visits. Patients who require assistance are welcome to speak with our care team about exceptions to this policy. We understand how important it is for your loved ones to be part of your care. We suggest patients connect with caregivers over the phone during treatment until our community COVID-19 restrictions are lifted.

Please wear a face mask at all times at our center, and while in our building, elevator and hallways. We have masks for anyone who needs one. All our staff wear face masks.

What Is Hyperthermia Cancer Institute Doing to Protect Patients and Staff?

We have the strictest protection measures firmly in place to ensure that our patient community continues to receive optimal cancer care in the safest environment possible. These measures include:

Patient screenings: All patients, staff and visitors are screened verbally and with temperature checks upon arrival.
Limited contact: We continue to follow social distancing guidelines and limit the number of people who can enter our center.
Clean and safe environment: We’ve further enhanced our cleaning efforts to continuously disinfect and sanitize all high-touch and public areas. We require all patients and staff to wear a mask at all times. We provide masks to anyone entering our center who doesn’t have one. Some staff wear gloves and other equipment for your protection.
Staff health checks: All staff are screened for any signs of illness and perform daily health checks before reporting to work.
Testing: We require COVID-19 testing of staff and patients who have fever, cold, or flu-like symptoms. We also require testing of patients and visitors traveling from out of town, within 72 hours of arriving at our center.

We Are Here to Help

We are here to help. Please call us at 888.580.5900 to discuss any issues or concerns with one of our licensed healthcare providers. In addition, you can visit the Centers for Disease Control and Prevention (CDC) at www.cdc.gov for up-to-date guidelines on the COVID-19 virus.