COVID-19 Policy

Information for patients and caregivers

What do I need to do before my appointment?

What to expect during my appointment?

For the safety of our patient and staff community, we are limiting the number of people in our center. We ask you to arrive alone or bring one other person with you for your initial consultation and come into the center alone to subsequent visits. Patients who require assistance are welcome to speak with our care team about exceptions to this policy.  We understand how important it is for your loved ones to be part of your care. We suggest patients connect with caregivers over the phone during treatment until our community Covid-19 restrictions are lifted.

Please wear a face mask at all times at our center, and while in our building, elevator and hallways. We have masks for anyone who needs one. All our staff wear face masks.

What is Hyperthermia Cancer Institute doing to protect patients and staff?

We have the strictest protection measures firmly in place to ensure that our patient community continues to receive optimal cancer care in the safest environment possible. These measures include:

  • Patient screenings: All patients, staff and visitors are screened verbally and with temperature checks upon arrival.
  • Limited contact: We continue to follow social distancing guidelines and limit the number of people who can enter our center.
  • Clean and safe environment: We’ve further enhanced our cleaning efforts to continuously disinfect and sanitize all high-touch and public areas. We require all patients and staff to wear a mask at all times. We provide masks to anyone entering our center who doesn’t have one. Some staff wear gloves and other equipment for your protection.
  • Staff health checks: All staff are screened for any signs of illness and perform daily health checks before reporting to work.
  • Testing: We require Covid-19 testing of staff and patients who have fever, cold, or flu-like symptoms. We also require testing of patients and visitors traveling from out of town, within 72 hours of arriving at our center.

We are here to help.

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